These Terms and Conditions govern your use of our website and the purchase of products through Andamex Sdn Bhd. By accessing or using our website, you agree to comply with and be bound by these terms.
1. Company Information
Andamex Sdn Bhd
Email: info@andamex.net
Phone: +60 12 675 6606
Address: B1-07, 1st Floor, KL Industrial Park, 653, Batu 5, Jalan Klang Lama, 58200 Kuala Lumpur
2. Eligibility
You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
3. Products and Orders
All products displayed are subject to availability. We reserve the right to cancel or refuse any order. Images and descriptions are for reference only; actual products may vary.
4. Pricing and Payment
All prices are in Malaysian Ringgit (MYR) and include 6% SST where applicable. Payment methods accepted include online banking (FPX), credit/debit cards, and eWallets. Full payment is required before shipping.
5. Shipping and Delivery
We ship within Malaysia. Orders are typically processed within 1–3 business days. We are not responsible for delays caused by courier services or customs.
6. Returns and Refund Policy
Returns accepted within 14 days of receiving your item, subject to product condition. Items must be unused and in original packaging. Return shipping costs are covered by the customer. Refunds are processed within 7–14 business days.
7. Intellectual Property
All content on this website is the property of Andamex Sdn Bhd and may not be used or reproduced without written permission.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages from the use of our site or products.
9. Privacy Policy
Please refer to our Privacy Policy for how we collect, use, and protect your data.
10. Changes to Terms
We may update these Terms at any time without notice. Continued use constitutes acceptance.
11. Governing Law
These Terms are governed by the laws of Malaysia. Disputes shall be resolved in Kuala Lumpur courts.