Return Policy

1. Eligibility

Returns accepted within 14 days of delivery. Items must be unused and in original packaging. Proof of purchase required.

2. Non-Returnable Items

Sale items, opened personal care products, or customized items are non-returnable.

3. Return Process

Email info@andamex.net with your order number and reason for return. Follow the return instructions provided.

4. Refunds

Refunds are issued to the original payment method within 7–14 business days after inspection.

5. Return Shipping

Customers are responsible for return shipping costs unless the item was defective.